Plan Administrators
Initial Setup and Renewal Process
Plan Administrator Online Enrollment
Online Enrollment is an important part of your renewal process. This article details how to set up the online enrollment option.
New Group Enrollment Spreadsheet Process
The Enrollment Spreadsheet is an important part of your onboarding and renewal processes. This article explains how to correctly upload your spreadsheet.
Support Portal
Signing Up and Creating a Password for the Ameriflex Support Portal
Sign up through email or the portal to create a password to complete registration to access the Ameriflex Support Portal. This article includes three ways to create a password.
Viewing and Managing Requests in the Ameriflex Support Portal
Check your request tickets by clicking on the link in the email notifications Ameriflex sends you or by logging into the Support Portal with your credentials.
Submitting a Request by Email or the Ameriflex Support Portal
How to submit a request via email or the Support Portal.
Setting Up An HSA
Health Savings Account (HSA) Bulk Transfer IN
Learn how to transfer all of your employees' Health Savings Account funds to Ameriflex all at once.
Account Management
TAAP/The Ameriflex Alternative Plan
The Ameriflex Alternative Plan (TAAP) navigates the challenging healthcare terrain by ensuring compliance, fostering employee satisfaction through optimal health plans, and effortlessly managing risks associated with the CAA.
ICHRA: Frequently Asked Questions
This article will provide insight and information on the frequently asked questions around Individual Coverage Health Reimbursement Arrangements (ICHRAs).
ICHRA Notices and Timelines
The Individual Coverage Health Reimbursement Arrangement (ICHRA) is a flexible, employer-funded benefit that allows employees to be reimbursed for health insurance premiums and other qualified medical expenses. However, as with any benefit program, it is essential to comply with certain regulations and timelines for effective implementation and administration.
Troubleshooting
Miscellaneous
Non-Discrimination Testing
The IRS requires Non-discrimination testing for pre-tax benefit plans, and in our testing portal, you can run a non-discrimination test as many times as you need to ensure your plan stays compliant.
Additional articles
How to navigate the midyear takeover process
If you would like Ameriflex to administer your run-out or grace period, the midyear takeover process is outlined below with a list of exactly what you will need to complete the implementation.
How to View and Upload Documents to Employer Docs
Learn how to submit documents directly into our portal for extra security.
Claims Process Flow
As your participants use their Flex accounts, it is important to understand the claims process. This article provides an overview of the process and additional resources/FAQs.
How to submit HRA/DED claims
This article illustrates the process the participant will follow to activate their health reimbursement arrangement (HRA).