The Plan Administrator has the ability to request cards for employees through the Ameriflex Employer Portal. Just search the employee, select “Card” on the employees main page and click “Replace” to request that card. 

Once you have requested an Ameriflex card for your employee, they should receive it in about 7-10 business days. Once received, it will be activated upon first use and then will be good for three years.

What if my employee has an expense prior to receiving their card? 

It’s important to note that even without cards in hand, employees can start to incur expenses. 

If they have any expenses incurred prior to receiving the cards, they should save their itemized receipts and can easily submit those for reimbursement. We have an extremely streamlined claims process, which allows for processing to take place within 2-3 business days of receipt. We can reimburse the employee directly via direct deposit and we even offer direct pay to provider options as well. 

To submit a request for reimbursement, employees can go to myameriflex.com, click on “Log In To Your Account” and select “Participants” (or select “HSA Participants” if you have an HSA). 

Once their online account has been created, they can submit requests for reimbursement using these instructions.