New COBRA Platform

Participant

How can funds be used or claims reimbursed? (New Platform)

To utilize your available funds, you will need to pay out of pocket for a service and then submit a claim manually for reimbursement.

Updated 2 months ago

Understanding Premium Payment Statuses When Electing COBRA Coverage

Updated 2 months ago

Make a COBRA Election (New Platform)

Learn to make a COBRA election and select the plans for which you’d like to continue coverage.

Updated 6 months ago

What is a Qualifying Life Event (QLE)? (New Platform)

Learn what a Qualifying Life Event (QLE) is and how a qualifying event affects your coverage.

Updated 6 months ago

Set Up Your Ameriflex COBRA Account (Participant)

Your Ameriflex account provides real-time access to all of your account information, including your current balance, transaction history, payment status, and more.

Updated 6 months ago

Make a COBRA Premium Payment in the Participant Portal

Updated 6 months ago

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Plan Administrator

View COBRA Communications and Letters (New Platform)

You can find COBRA communications for each qualified beneficiary under that person’s profile in the history section. Please follow the steps below to see the desired COBRA communications and/or letters in the Employer Portal.

Updated 6 days ago

Entering Plans & Rates for Humana Clients (New Platform)

Updated 6 days ago

Access the Ameriflex COBRA Portal

This article provides step-by-step instructions on accessing the new COBRA platform within the Ameriflex Employer Portal.

Updated 6 days ago

What is the Coverage End Rule?

The Coverage End Rule determines when the group benefits end for active employees.

Updated 6 days ago

Enter a Legacy Qualified Beneficiary (New Platform)

A legacy qualified beneficiary is an individual who is on COBRA or an individual who has been offered COBRA by a previous administrator and is still within their 60 day period to elect COBRA coverage or is already enrolled in COBRA coverage.

Updated 1 month ago

Run a COBRA Participant Status Report

Updated 1 month ago

COBRA Open Enrollment (Ameriflex Platform)

Ameriflex offers COBRA Open Enrollment services for an additional cost. To select a COBRA Open Enrollment service that best suits your needs, please complete the following steps. Please note that we require a 3-4 week notice for COBRA Open Enrollment requests.

Updated 2 months ago

Is an FSA or HRA COBRA Eligible? (New Platform)

Updated 2 months ago

What is the difference between a Qualified Beneficiary and a Direct Bill Member?

Updated 2 months ago

COBRA Quick Start Reference Guide

Below, you’ll find helpful topics with brief descriptions and direct links to related Help Center articles, making it easy to navigate your COBRA responsibilities with confidence and efficiency.

Updated 4 months ago

Accessing COBRA Plan Information

Need to review the COBRA plans available to your qualified beneficiaries? This article will guide you through where to find that information and how to ensure your plan data is up to date.

Updated 4 months ago

Adding a New COBRA-Eligible Employee

This article outlines how a plan administrator can add a New COBRA-Eligible Employee to the system to ensure they receive the COBRA Initial Rights Notice.

Updated 4 months ago

Accessing COBRA Member Communications

This article outlines how a plan administrator can access member communications that have been sent by Ameriflex.

Updated 4 months ago

View Member Payments in COBRA

The Employer Portal makes it easy to track COBRA premium payments made by your qualified beneficiaries.

Updated 4 months ago

Adding a Subsidy to a Member Entry

This article outlines how a plan administrator can add a subsidy to an existing member's account, ensuring accurate benefit management and payment accuracy.

Updated 4 months ago

Add a Dependent as a Qualified Beneficiary (QB)

In some cases, a dependent who is already covered under COBRA may experience their own qualifying life event, such as turning 26 (aging out), getting divorced, or losing other coverage.

Updated 4 months ago

Add a Qualified Beneficiary's Dependent (New Platform)

When an employee becomes COBRA-eligible due to a qualifying event (like termination or a reduction in hours), you may also need to add dependents to their COBRA record.

Updated 6 days ago

Finding Your Remittance Report

The COBRA Remittance Report is a valuable monthly resource that helps employers reconcile COBRA payment data with their insurance carrier invoices. This report lists all COBRA premium payments received by Ameriflex from qualified beneficiaries, providing insight into which individuals are actively making payments.

Updated 4 months ago

Running a COBRA Remittance Report in Employer Portal

Here is a guided video tutorial on how to run a COBRA Remittance Report in the new platform within the Employer Portal.

Updated 4 months ago

Configure COBRA Rates If Applicable (New Platform)

Updated 1 month ago

Enter COBRA Age-Banded Plans and Rates (New Platform)

Step-by-step instructions on how to set up your Age-Banded COBRA plans and rates.

Updated 6 months ago

If Ameriflex handles the group's FSA & COBRA, do the rates have to be added to the Ameriflex portal? (New Platform)

Updated 6 months ago

When a person terminates COBRA, is the broker or client notified? (New Platform)

In the realm of employee benefits, understanding our COBRA Enrollment Notice process is paramount.

Updated 6 months ago

Should the participant stop paying their COBRA premiums, does Ameriflex notify the carrier? (New Platform)

Updated 6 months ago

What is a COBRA Initial Rights Notice?

Updated 6 months ago

Step-by-Step COBRA Instructions

Updated 6 months ago

What is a Takeover Letter? (New Platform)

Updated 6 months ago

What is a Qualifying Event? (New Platform)

Learn what a Qualifying Life Event (QLE) is and how it relates to COBRA.

Updated 6 months ago

What is the COBRA Qualified Beneficiary process after an employee terminates? (New Platform)

Updated 6 months ago

What are COBRA-Eligible Plans? (New Platform)

According to federal COBRA guidelines, COBRA-eligible plans include medical, dental, vision, flexible spending accounts, and health reimbursement arrangements.

Updated 6 months ago

Why is dependent information needed for Legacy and Qualifying Event Submissions? (New Platform)

Updated 6 months ago

Does Ameriflex Pay Carrier Bills? (New Platform)

No, Ameriflex does not accept or pay insurance carrier bills or invoices. The group will pay their carrier bills/invoices as usual and get reimbursed through the COBRA remittance process.

Updated 6 months ago