Participants

Initial Setup

Set up your Ameriflex account (Participant)

Your Ameriflex account provides real-time access to all of your account information, including your current balance, transaction history, payment status, and more.

Written by Aimee Reynard

Updated 6 months ago

Online Enrollment

Enroll in your Flexible Spending Account (FSA) Plan(s)

Written by Rachael Seida

Updated 7 months ago

Download mobile app (FSA)

The Ameriflex App lets you access and manage your account on the go.

Written by Aimee Reynard

Updated 4 months ago

Set up and Use MyPlanConnect

MyPlanConnect connects your FSA or HRA transactions with your health insurance Explanation of Benefits (EOB).

Written by Aimee Reynard

Updated 7 months ago

Sign up for ID Theft Protection

As an Ameriflex cardholder, you get complimentary access to Mastercard’s comprehensive Identity Theft Protection program, powered by CSID®.

Written by Aimee Reynard

Updated 7 months ago

Set up Direct Deposit

If you need to file a claim to get reimbursed for an out-of-pocket purchase, setting up direct deposit is the fastest way to get reimbursed.

Written by Aimee Reynard

Updated 7 months ago

Set up recurring dependent day care claim

Set this up at the beginning of the year so you don't have to file a claim every month.

Written by Aimee Reynard

Updated 7 months ago

Add dependent to FSA, DCA and HRA account

Written by Aimee Reynard

Updated 7 months ago

Use your Ameriflex Debit Mastercard and start spending!

Your Ameriflex Debit Mastercard gives you quick and easy access to the funds in your benefits account.

Written by Aimee Reynard

Updated 7 months ago

Welcome to our Help Center

Participants

Intro to Ameriflex

Welcome

Key Features & Account Resources

Eligible Expenses

Where to go for help

Initial Setup

Set up your Ameriflex account (Participant)

Online Enrollment

Download mobile app (FSA)

Set up and Use MyPlanConnect

Sign up for ID Theft Protection

Set up Direct Deposit

Set up recurring dependent day care claim

Add dependent to FSA, DCA and HRA account

Use your Ameriflex Debit Mastercard and start spending!

Account Management

Logging into Ameriflex

Account Balance

Reimburse out-of-pocket expenses

Submit Additional Documentation

Order a replacement card

View debit card pin

Use Uber, Lyft or SpotHero with Commuter Reimbursement Account

Options for Spending Unused FSA Funds

Cardholder point of sale transaction dispute

COBRA

Set up Ameriflex COBRA account

Make a Cobra Election

Make a COBRA Premium Payment

Set up recurring COBRA payments

Opt into Go Green for COBRA