Welcome to our Help Center

Intro to Ameriflex

Written by Aimee Reynard
Updated 7 months ago

Key Features & Account Resources

Ameriflex provides you with a variety of tools to help you use your benefits and save money.

Written by Aimee Reynard
Updated 1 month ago

Eligible Expenses

Learn what you can spend your money on.

Written by Aimee Reynard
Updated 2 months ago

Where to go for help

If you have any questions you can contact the Ameriflex Participant Services team for support.

Written by Aimee Reynard
Updated 5 months ago
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Initial Setup

Set up your Ameriflex account

Your Ameriflex account provides real-time access to all of your account information, including your current balance, transaction history, payment status, and more.

Written by Aimee Reynard
Updated 1 month ago

Online Enrollment

Enroll in your Flexible Spending Account (FSA) Plan(s)

Written by Rachael Seida
Updated 1 month ago

Download mobile app (FSA)

The Ameriflex App lets you access and manage your account on the go.

Written by Aimee Reynard
Updated 1 month ago

Set up and Use MyPlanConnect

MyPlanConnect connects your FSA or HRA transactions with your health insurance Explanation of Benefits (EOB).

Written by Aimee Reynard
Updated 1 month ago

Sign up for ID Theft Protection

As an Ameriflex cardholder, you get complimentary access to Mastercard’s comprehensive Identity Theft Protection program, powered by CSID®.

Written by Aimee Reynard
Updated 1 month ago

Set up Direct Deposit

If you need to file a claim to get reimbursed for an out-of-pocket purchase, setting up direct deposit is the fastest way to get reimbursed.

Written by Aimee Reynard
Updated 1 month ago

Set up recurring dependent day care claim

Set this up at the beginning of the year so you don't have to file a claim every month.

Written by Aimee Reynard
Updated 1 month ago
Written by Aimee Reynard
Updated 1 month ago

Use your Ameriflex Debit Mastercard and start spending!

Your Ameriflex Debit Mastercard gives you quick and easy access to the funds in your benefits account.

Written by Aimee Reynard
Updated 1 month ago
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Account Management

Logging into Ameriflex

You can log in to your Ameriflex account on desktop, or by using the Ameriflex app for iPhone or Android

Written by Aimee Reynard
Updated 3 months ago

Account Balance

How to check your account balance

Written by Aimee Reynard
Updated 6 months ago

Reimburse out-of-pocket expenses

Filing a claim for reimbursement.

Written by Aimee Reynard
Updated 1 month ago

Submit Additional Documentation

How to substantiate a claim or provide additional documentation

Written by Aimee Reynard
Updated 1 month ago

Order a replacement card

How to order a replacement Ameriflex Debit Mastercard if you misplace/lose or need to cancel your current card.

Written by Aimee Reynard
Updated 1 month ago

Use Uber, Lyft or SpotHero with Commuter Reimbursement Account

How to use your CRA with Uber, Lyft or SpotHero

Written by Aimee Reynard
Updated 1 month ago
Written by Aimee Reynard
Updated 4 weeks ago
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COBRA

Written by Aimee Reynard
Updated 6 months ago
Written by Aimee Reynard
Updated 1 month ago
Written by Aimee Reynard
Updated 1 month ago
Written by Aimee Reynard
Updated 1 month ago

Opt into Go Green for COBRA

Receive COBRA communications via email instead of mail.

Written by Aimee Reynard
Updated 1 month ago
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