Welcome to our Help Center

Intro to Ameriflex

Written by Aimee Reynard
Updated 4 months ago

Key Features & Account Resources

Ameriflex provides you with a variety of tools to help you use your benefits and save money.

Written by Aimee Reynard
Updated 3 weeks ago

Eligible Expenses

Learn what you can spend your money on.

Written by Aimee Reynard
Updated 1 week ago

Where to go for help

If you have any questions you can contact the Ameriflex Participant Services team for support.

Written by Aimee Reynard
Updated 2 months ago
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Initial Setup

Set up your Ameriflex account

Your Ameriflex account provides real-time access to all of your account information, including your current balance, transaction history, payment status, and more.

Written by Aimee Reynard
Updated 2 months ago

Download mobile app (FSA)

The Ameriflex App lets you access and manage your account on the go.

Written by Aimee Reynard
Updated 2 weeks ago

Set up and Use MyPlanConnect

MyPlanConnect connects your FSA or HRA transactions with your health insurance Explanation of Benefits (EOB).

Written by Aimee Reynard
Updated 2 days ago

Sign up for ID Theft Protection

As an Ameriflex cardholder, you get complimentary access to Mastercard’s comprehensive Identity Theft Protection program, powered by CSID®.

Written by Aimee Reynard
Updated 4 months ago

Set up Direct Deposit

If you need to file a claim to get reimbursed for an out-of-pocket purchase, setting up direct deposit is the fastest way to get reimbursed.

Written by Aimee Reynard
Updated 4 months ago

Set up recurring dependent day care claim

Set this up at the beginning of the year so you don't have to file a claim every month.

Written by Aimee Reynard
Updated 1 day ago
Written by Aimee Reynard
Updated 2 days ago

Use your card and start spending!

Your card gives you quick and easy access to the funds in your benefits account.

Written by Aimee Reynard
Updated 2 days ago
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Account Management

Logging into Ameriflex

You can log in to your Ameriflex account on desktop, or by using the Ameriflex app for iPhone or Android

Written by Aimee Reynard
Updated 3 weeks ago

Account Balance

How to check your account balance

Written by Aimee Reynard
Updated 3 months ago

Reimburse out-of-pocket expenses

Filing a claim for reimbursement.

Written by Aimee Reynard
Updated 3 weeks ago

Submit Additional Documentation

How to substantiate a claim or provide additional documentation

Written by Aimee Reynard
Updated 3 months ago

Order a replacement card

How to order a replacement debit card if you misplace/lose or need to cancel your current card.

Written by Aimee Reynard
Updated 2 weeks ago

Use Uber, Lyft or Spothero with Commuter Reimbursement Account

How to use your CRA with Uber, Lyft or Spothero

Written by Aimee Reynard
Updated 3 hours ago
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COBRA

Written by Aimee Reynard
Updated 3 months ago
Written by Aimee Reynard
Updated 3 months ago
Written by Aimee Reynard
Updated 3 months ago
Written by Aimee Reynard
Updated 3 months ago
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