Need help with your Telescope Health account?

Information on where you can direct your Telescope Health questions and concerns.

Written by Taylor Byas

Updated 1 month ago

Setting Up Your Account

Ready to use Telescope Health? Here are steps to set up your account:

1. Check Your Email: Look for a welcome email from noreply@telescopehealth.com. If you haven't received it, please contact your HR department for assistance.

2. Set Your Password: In the welcome email, click on Set your password to create your login credentials.

3. Access Telescope Health: You can now access Telescope Health in one of two ways

Download the Telescope Health App: Search for "Telescope Health" in the Apple App Store or Google Play and install the app.
Log in via Browser: Visit the Telescope Health Dashboard to access your account directly in your browser.

Now your Telescope Health account is ready to use!

Note: You may only receive assistance from Telescope once your plan year has started. For example, you cannot receive support on December 25th for a plan that begins on January 1st.

Telescope Health App

For questions about the Telescope Health App, check out the demo video below:

If you need additional help with an existing Telescope Health account, direct your inquiries to the following phone number or email:

Phone: (866) 373-5304

Email: info@telescopehealth.com

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