Cardholder point of sale transaction dispute

Written by Aimee Reynard
Updated 10 months ago

Cardholder point of sale transaction dispute forms can be completed if a participant would like to dispute debit card activity. Dispute forms must be submitted at least 55 days from the card swipe. If the dispute is submitted over 55 days, the dispute will be reviewed, but there is no guarantee the transaction will be resolved in favor of the participant.


  1. Here you can access the Cardholder Dispute form
  2. Complete the form in its entirety
  3. Once completed, email the form to
Note: Please be sure to follow the general guidelines as noted on the dispute form.  Your form must include all of this information to complete a thorough review.
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