Participants

Account Management

How Does Annual Election Funding Work?

Ameriflex’s Annual Election Funding option is a no-interest monthly funding method designed specifically for public sector groups. Instead of prefunding the entire year or sending payroll deductions every pay period, your group will send 1/12 of the total annual elections each month.

Written by Taylor Byas

Updated 3 days ago

The Telescope Health App

This video provides an overview of the Telescope Health app for members.

Written by Taylor Byas

Updated 2 months ago

ICHRA Shop for Plans Feature

The ICHRA Shop for Plans feature provides a curated list of all plans in one place, allowing you to make an informed enrollment decision.

Written by Taylor Byas

Updated 6 months ago

ICHRA and Medicare

It is important to understand how the ICHRA (Individual Coverage Health Reimbursement Arrangement) works with with Medicare, particularly for individuals nearing retirement age or already enrolled in Medicare when their employer offers an ICHRA. This knowledge can help participants make informed decisions about their healthcare coverage, avoid potential penalties, and maximize their employer’s contribution.

Written by Taylor Byas

Updated 9 months ago

Premium Reimbursement Account (PRM) Guide for Participants

While Premium Reimbursement Accounts can be a valuable benefit, many participants may not fully understand what they are or how to use them. Learning how these accounts work can help individuals maximize their pre-tax options, minimize out-of-pocket healthcare costs, and make more informed decisions when selecting insurance coverage.

Written by Taylor Byas

Updated 10 months ago

ICHRA Guide for Participants

This article provides information on what an ICHRA is and addresses common questions and issues associated with this plan type.

Written by Taylor Byas

Updated 10 months ago

Need help with your XP Health Account?

Information on where you can direct your XP Health questions and concerns.

Written by Taylor Byas

Updated 1 year ago

Submit a Claim Through the Ameriflex App

You don't always have to log into your desktop to submit a claim; learn how to easily submit a claim through our mobile app, anytime and anyplace.

Written by Taylor Byas

Updated 11 months ago

TAAP/The Ameriflex Alternative Plan (Participants)

The Ameriflex Alternative Plan (TAAP) navigates the challenging healthcare terrain by ensuring compliance, fostering employee satisfaction through optimal health plans, and effortlessly managing risks associated with the CAA.

Written by Taylor Byas

Updated 1 year ago

What is a Lifestyle Spending Account (LSA)?

Learn what a Lifestyle Spending Account is and how you may use your LSA funds for your benefit.

Written by Taylor Byas

Updated 1 year ago

ICHRA Virtual Pay Feature

The Virtual Pay option will allow you to provide account information to your carrier so the carrier can charge your ICHRA account monthly. This feature enables recurring payments to be pulled directly from available ICHRA funds by the carrier and eliminates the need for you to manually enter your Ameriflex card information each month to pay your premiums.

Written by Taylor Byas

Updated 2 weeks ago

Need help with your Intellect account?

Information on where you can direct your Intellect questions and concerns.

Written by Taylor Byas

Updated 1 year ago

Need help with your Telescope Health account?

Information on where you can direct your Telescope Health questions and concerns.

Written by Taylor Byas

Updated 1 year ago

HSA Electronic Transfers: A Comprehensive Guide

Navigating the world of Health Savings Accounts (HSAs) can sometimes feel a bit complex, but we're here to simplify things for you. Let's dive into how you can set up electronic contributions for your HSA.

Written by Taylor Byas

Updated 2 weeks ago

View and change personal information

Please notify your employer of any personal information changes made with Ameriflex.

Written by Aimee Reynard

Updated 2 years ago

Options for Spending Unused FSA Funds

Written by Aimee Reynard

Updated 6 months ago

Name Change

If you have experienced a change to your legal name, these steps will help you to update your name in our system.

Written by Aimee Reynard

Updated 2 weeks ago

Order a replacement card

How to order a replacement Ameriflex Debit Mastercard® if your card is lost, misplaced or you need to cancel it.

Written by Aimee Reynard

Updated 2 years ago

Submit Documentation for a Claim

How to Submit documentation for card transactions (i.e. itemized receipt, EOB, or Orthodontia Claim Form) for a claim.

Written by Aimee Reynard

Updated 2 years ago

Cardholder point of sale transaction dispute

Written by Aimee Reynard

Updated 1 year ago

Use SpotHero with Commuter Reimbursement Account

How to use your CRA with SpotHero

Written by Aimee Reynard

Updated 2 years ago

Account Balance

Where to find your account balance when you log in to your Ameriflex account

Written by Aimee Reynard

Updated 9 months ago

Why Do I Need to Submit Documentation If I Used My Ameriflex Card?

Sometimes, even though you used your Ameriflex Debit Mastercard® for a health-related expense, you’ll need to provide additional information for the transaction.