Your Ameriflex debit card will arrive at your mailing address 7-10 days after you’ve been enrolled. You can avoid the manual claims process and out-of-pocket reimbursement when you use your card at eligible merchants, because, in most cases, the card will automatically verify the expense for you.
If your card gets declined at a store or doctor’s office while you’re purchasing eligible products or services, it’s likely that the card can’t verify if the expense is eligible. Not to worry, you can easily get reimbursed through the mobile app or your Ameriflex account.
Parking and Transit Participants:
You can use your Ameriflex card to pay for eligible commuter reimbursement account (CRA) expenses. Per IRS regulations, Ameriflex can only process manual claims for parking expenses -- not transportation expenses.
Please also note that IRS regulations do not permit reimbursements for expenses older than 180 days from the time at which the expense was incurred.
CRAs are not portable. Should you quit or be terminated from your job, you will immediately lose access to your account funds.
Funds left in your CRA at the end of the month will rollover to the following month. If your account balance exceeds your monthly expenses, you may want to consider reducing your monthly election amount.
Mass transit funds must be paid using your Ameriflex card. Claim forms may not be submitted for transit expenses.
MTA rule: If you purchase a monthly pass you can’t purchase another pass until the last monthly pass has expired.