MyPlanConnect - Is my data safe and private?

Written by Rachael Seida
Updated 3 years ago

Yes. We use bank-grade security and encryption to safeguard your information. Critical data and documents are always encrypted and stored securely. This service is built by a team with deep experience developing secure, highly reliable transaction processing systems – systems that have processed billions of online and mobile transactions.

The technical details: All sensitive data is encrypted using a combination of symmetric and asymmetric encryption. We use the highest-level encryption methods supported on the web. All sensitive information is encrypted in transit and at rest.

We are also HIPAA compliant, meaning your data is completely confidential, even to us (except in the rare case that we need to help you with a support request, in which case you must give us permission to access your data). Additionally,  your employer can see your data.

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