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View COBRA member communications

Below are the steps on how to generate and view COBRA communications that are sent to members.
Written by Aimee Reynard
Updated 4 months ago

Steps to retrieve your members communication:

  1. Login here
  2. Click on Members drop down
  3. Click Find Member
  4. Enter Member Details & Select Find Member
  5. Select Member Name
  6. Select Communications under the Members tab - these communications will include the date and time a letter was sent, the letter type and a link to the communication mailed.
  7. Select the Description of the Communication to view download the communication to a PDF to view
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